Customer Support and Relationship Builder

1 week ago


Croydon, Australia Opal HealthCare Full time

Opal HealthCare, Australia's largest residential aged care provider, seeks a Customer Support Coordinator to join its team at Croydon Grove Care Community in Victoria.

As a key member of the community, you will be responsible for ensuring the sales and admissions process runs smoothly, conducting tours, and proactively managing sales enquiries. You will also build meaningful relationships with internal and external stakeholders, maximise occupancy, and support the implementation of approved marketing events.

With a strong focus on customer satisfaction, you will assist with processing staff payroll, accounts payable and receivable, petty cash, and invoicing. Additionally, you will provide excellent client services and general enquiries, as well as assist with recruitment processes, including drafting employment contracts.

You will have the opportunity to work in a dynamic and supportive environment, with access to a range of benefits, including flexible work hours, dedicated mentoring and career development programs, sponsored study and training, leave loading, paid parental leave, and more.

This is an exciting opportunity to join a leading healthcare provider and make a real difference in the lives of our residents and their families.



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