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Customer Support Coordinator Role

2 months ago


Croydon, Australia Opal HealthCare Full time

At Opal HealthCare, we're seeking a highly skilled Customer Support Coordinator to join our team at Croydon Grove Care Community.

This full-time position is responsible for ensuring the sales and admissions process runs smoothly, conducting tours, and proactively managing sales enquiries. You will build meaningful relationships with internal & external stakeholders, maximise occupancy, and support the implementation of approved marketing events.

In addition to your administrative duties, you will assist with client services and general enquiries, as well as supporting the recruitment process including drafting employment contracts. Managing team rosters and timesheets will also be a key responsibility.

We offer a range of benefits, including flexible work hours, dedicated mentoring & internal/external career development programs, sponsored study & training, leave loading, paid parental leave, employee referral program, and national secondment opportunities.

Please note that all applicants must be willing to complete a pre-employment medical, police clearance, and NDIS worker's clearance.

**Estimated annual salary: $70,000 - $90,000 AUD, depending on experience and qualifications.**

About the Company:

Opal HealthCare is Australia's largest residential aged care provider, with 133 Care Communities and over 20,000 team members nationwide. Our values of Compassion, Accountability, Respect, and Excellence are at the heart of everything we do.