Industrial Solutions Manager

1 week ago

Sydney, New South Wales, Australia beBeeOperations Full time $100,000 - $200,000

**Job Summary**

We are seeking a skilled Operations Coordinator to join our team. As an Operations Coordinator, you will be responsible for managing the coordination and supply of hire equipment to customers on project sites and shutdowns.

This role requires strong customer service skills, problem-solving abilities, and leadership skills. You will work closely with customers to understand their needs and provide solutions that meet their requirements.

The ideal candidate will have around 2 years' experience from a technical or service-oriented background and be familiar with a range of plant and equipment.

**Responsibilities:**

  • Manage supply of equipment to customers for their projects and Shutdowns; raise the hire schedule and conduct all pre-hire inspections before equipment is supplied.
  • Organise the transport logistics for equipment, sourcing from your own and other branches.
  • Respond to customer enquiries around hire prices, availability, technical support and provide advice regarding hire equipment.
  • Raise quotes and/or generate purchase orders; resolve issues with accounts where required.
  • Manage Fitter Mechanic (Field Service) staff ensuring prioritisation and management of workload
  • Manage Toolstore Controllers during major outages and shutdowns.
  • Schedule monthly and quarterly service of equipment; conduct minor servicing of small plant.

**Requirements:**

  • Around 2 years' experience from a technical or service orientated background.
  • Ability to build rapport and good working relationships using strong customer service skills
  • Problem solving and conflict resolution skills drawing upon the need to manage your time and demonstrate a knack for organisation
  • Demonstrated leadership skills
  • Ideally you will have a forklift licence; EWP licence and be licenced to operate plant, as well as to be certified to test and tag electrical equipment. Some training may be provided.

**What We Offer:**

  • Competitive remuneration
  • Flexible working arrangements to help you balance your work life with your home life
  • Training and development to help build your career and equip you for success
  • Purchased extra leave program if you want some more time to do the things you love
  • Discounted hire equipment so you can finally finish that home reno job
  • Supportive and inclusive team culture that empowers you to do your best work
  • Employee Assistance Program (EAP) for professional and confidential counselling and support
  • Volunteering opportunities through our foundation so you can connect to your community

**Why Work With Us:**

  • We value diversity and inclusion in the workplace
  • We offer opportunities for career growth and development
  • We prioritize safety and well-being in the workplace

**Career Development:**

We offer a range of opportunities for career growth and development, including training and development programs, mentoring, and coaching.

As a member of our team, you will have access to a range of resources and tools to help you succeed in your role and achieve your career goals.

**Diversity and Inclusion:**

We value diversity and inclusion in the workplace and are committed to creating a culture that is welcoming and inclusive for all employees.

We believe that diversity and inclusion are key to driving business success and are committed to fostering a culture of respect, empathy, and understanding.

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