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Regional Business Development Manager
2 weeks ago
Aged Care Client Services Manager Opportunity
Right at Home is seeking a passionate and driven Aged Care Client Services Manager to lead business development and client relationship activities across the Gold Coast region.
The ideal candidate will have relevant tertiary qualifications, proven success in sales or business development, and experience in medical, aged care or community services sales. They will also possess outstanding communication, negotiation, and interpersonal skills, as well as a high level of initiative, organisation, and self-motivation.
About Right at Home:
We are committed to improving the quality of life for those we serve. As a leading provider of in-home care and assistance, we deliver tailored support services to older Australians, people with disability, and individuals recovering from illness or injury.
Key Responsibilities:
- Actively manage new client enquiries and deliver exceptional first impressions.
- Conduct outreach visits to referral sources per day.
- Represent Right at Home at client meetings, presentations, expos, and community events.
- Guide clients through care service options and facilitate service contract negotiations.
- Develop trusted relationships with clients, families, and referrers through empathy and professionalism.
Business Development:
- Build and maintain strong relationships with referral sources (GPs, hospitals, clinics, retirement villages, aged care services, accountants, legal advisers, etc.).
- Generate and follow up leads to increase service uptake and client base.
- Identify growth opportunities and partnerships to extend service reach.
- Maintain detailed activity tracking and client notes in the CRM system.
- Work toward set sales KPIs including referral visits, face-to-face meetings, and conversion metrics.
Requirements:
- Relevant tertiary qualifications.
- Proven success in a sales or business development role (service industry experience essential).
- Experience in medical, aged care or community services sales (highly desirable).
- Outstanding communication, negotiation, and interpersonal skills.
- High level of initiative, organisation, and self-motivation.
What We Offer:
- Supportive team and leadership environment.
- Competitive salary + vehicle + performance bonuses.
- Flexibility, autonomy, and a territory you can make your own.
Apply Now:
