Regional Business Development Lead

2 weeks ago

Gold Coast, Queensland, Australia beBeeClientRelationships Full time $80,000 - $120,000
Client Services Manager

We are seeking a dedicated and results-driven Client Services Manager to lead business development and client relationship activities across the Gold Coast region.

This role is pivotal in building referral networks, managing client enquiries, and facilitating service delivery to meet the needs of our growing client base.

  • Actively manage new client enquiries and deliver exceptional first impressions
  • Conduct outreach visits to referral sources on a daily basis
  • Represent the company at client meetings, presentations, expos, and community events
  • Guide clients through care service options and facilitate service contract negotiations
Key Responsibilities:
  • Develop trusted relationships with clients, families, and referrers through empathy and professionalism
  • Build and maintain strong relationships with referral sources (GPs, hospitals, clinics, retirement villages, aged care services, accountants, legal advisers, etc.)
  • Generate and follow up leads to increase service uptake and client base
  • Maintain detailed activity tracking and client notes in the CRM system
About Us:

We are committed to improving the quality of life for those we serve. As a leading provider of in-home care and assistance, we deliver tailored support services to older Australians, people with disability, and individuals recovering from illness or injury.

Requirements:
  • Relevant tertiary qualifications
  • Proven success in a sales or business development role (service industry experience essential)
  • Outstanding communication, negotiation, and interpersonal skills
  • High level of initiative, organisation, and self-motivation
What We Offer:

Be part of a values-based organisation making a real difference in people's lives

A supportive team and leadership environment

Flexibility, autonomy, and a territory you can make your own

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