
Care Management Specialist
1 week ago
At our organization, we are seeking a skilled Community Case Manager to join our team.
This role is ideal for an individual who has experience in community-based case management and is passionate about supporting elderly people to live independently.
The successful candidate will have excellent communication skills, both verbal and written, as well as strong problem-solving abilities and critical thinking skills.
About the Role
This position involves managing a portfolio of community-based elderly customers, assessing their needs and developing personalized care plans.
The successful candidate will also be responsible for signing up new customers, proactively managing existing ones, and collaborating with nurses and allied health professionals.
Key Responsibilities:
- Manage a portfolio of community-based elderly customers
- Assess customer needs and develop personalized care plans
- Sign up new customers and manage existing relationships
- Collaborate with nurses and allied health professionals
Requirements:
- Previous experience in community-based case management
- Experience with Home Care Packages desirable
- Current driver's license and reliable vehicle insurance
- Strong communication skills, both verbal and written
- Demonstrated empathy and compassion
- Excellent problem-solving abilities and critical thinking skills
- Good organizational and time management skills
- Cultural competence and ability to work with diverse populations
- Advocacy skills to ensure clients' needs are met
- Collaboration and teamwork skills to work effectively with interdisciplinary teams
Why Work With Us?
Our organization values a work-life balance and flexibility. We believe that time at work and at home matters, and we strive to create a supportive and inclusive environment for all employees.
We have a 30-year track record of supporting older Australians to live independently and are committed to improving the quality of life and health & wellbeing for our customers through tailored in-home care services.
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