Asset Finance Collections Expert

1 week ago

Sydney, New South Wales, Australia beBeeRecovery Full time $98,765 - $123,456
Loss Recovery Specialist Role

We are seeking a highly skilled Loss Recovery Specialist to join our team in delivering exceptional loss recovery services. If you possess strong commercial acumen, proven collections experience, and a proactive approach to managing risk, this opportunity will enable you to make a tangible impact in a dynamic and supportive environment.

About the Position

As a key member of our Loss Prevention Team, you will be responsible for managing a portfolio of high-risk accounts in arrears. Your primary focus will be on reducing delinquency, mitigating losses, and ensuring all actions align with regulatory requirements.

  • Manage a portfolio of high-risk arrears accounts referred from the Late Arrears team.
  • Determine account outcomes, including write-offs or referral to external agencies, using sound judgment.
  • Engage with customers to negotiate immediate payments or tailored repayment arrangements.
  • Maintain clear and accurate records of customer interactions and account activity.
  • Instruct and manage third-party mercantile agencies to drive resolution strategies.
  • Oversee the repossession and asset sale process in line with policy and due process.
  • Identify and escalate risk issues promptly to protect the business and ensure compliance.
About You

To succeed in this role, you will require:

  • Demonstrated experience in collections or recoveries, ideally within asset finance or financial services.
  • Strong knowledge of debt recovery regulations and responsible lending frameworks.
  • Proven negotiation skills with the ability to manage difficult conversations professionally.
  • Experience working with mercantile agencies and auction houses.
  • High attention to detail and accuracy in a fast-paced, KPI-driven environment.
  • Strong communication skills, with the ability to engage confidently with internal stakeholders.
Benefits

This is an excellent opportunity to join a collaborative and fast-paced environment where you can make a tangible contribution to our loss prevention strategy. You will have:

  • Fantastic working from home flexibility – 3 days from home.
  • Opportunities for growth and professional development in a supportive setting.
Why This Role?

If you are a confident decision-maker with a strong collections background and a focus on doing things the right way, we would love to hear from you.

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