Digital Commerce Leader

3 days ago


Hawthorn East, Victoria, Australia Coles Full time

About the Company

Coles Group is a leading Australian retailer with a rich history dating back to 1914. We have grown to become a top 30-listed company on the ASX, employing over 115,000 team members and operating a portfolio of iconic brands.

At Coles Group, we are committed to making a positive impact on our customers' lives while driving business growth. Our diverse range of businesses enables us to cater to various customer needs, from groceries to liquor, and provides opportunities for career advancement across multiple industries.


About the Role

We are seeking an experienced Digital Commerce Leader to join our Loyalty team. As a key member of our commercial team, you will be responsible for overseeing supplier relationships and driving commercial outcomes. You will also contribute to the development and implementation of strategic initiatives aimed at enhancing our loyalty program and delivering business growth.

The ideal candidate will have 3+ years of experience in digital marketing or a related field, with a strong understanding of direct marketing techniques and their impact on customer behavior. They will be able to articulate the customer opportunity, commercial benefit, and value of analytics-based decision-making.


Your Key Responsibilities

  • Sales Growth: Partner with Coles 360 to drive supplier media revenue through the Flybuys channel, identifying opportunities to increase sales and revenue.
  • Customer Experience: Deliver a seamless and proactive service to stakeholders (Coles360, Coles Suppliers, Coles Category teams), ensuring high-quality outputs in a fast-paced environment.
  • Commercial Strategy: Develop and implement commercially savvy plans to enhance Coles Suppliers' targeted marketing strategies utilizing Flybuys, resulting in increased customer engagement and revenue.


What You'll Get

In return for your expertise and dedication, you can expect a competitive salary of around $120,000 per annum, depending on your level of experience. You will also enjoy flexible working options, office perks, discounts, recognition programs, learning and development opportunities, paid parental leave, and investment in your future through our annual team member share plan offer.


About Us

We're committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures, abilities, sexual orientation, and gender identities. If you need adjustments to our recruitment process, please don't hesitate to contact us.



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