
RTO Operations Specialist
7 days ago
As a key member of our online education team, the RTO Compliance Officer plays a vital role in ensuring that all requirements set by regulatory bodies are met.
About the RoleThe successful candidate will be responsible for maintaining compliance for current and new courses, ensuring qualified trainers/assessors maintain currency, keeping policies and procedures up-to-date, and coordinating all compliance-related activities.
Key Responsibilities- Ensure assessments are managed to a quality standard and promptly
- Conduct assessments as required
- Provide coaching to assessment personnel as required
- Take ownership of RTO policies and procedures and ensure they are adhered to
- Produce Unit of Competency mappings, Training & Assessment Strategies, ACSF mappings and other documents required when releasing new courses, as well as keeping these documents up to date for current courses
- Plan and coordinate training package transition activities
- Ensure trainers maintain both industry and VET currency
- Ensure trainers and assessors are suitably qualified and that their documentation is kept up-to-date
- Conduct Industry Engagement activities
- Produce quarterly Student Feedback Reports
- Conduct monthly compliance meetings with the Training & Assessment team, and maintain minutes and actions
- Organise quarterly assessment validation activities
- Maintain relationships with ASQA and other regulatory bodies
- Coordinate annual AVETMISS report submission and other annual compliance activities
- Ensure registration is kept up to date
- Assist in hiring, onboarding and other HR activities as required
- Assist in project-related activities (testing, documentation, business requirements input) as required
- Maintain Registers
- Train new team members
- Maintain knowledge of trends, best practices, regulatory changes, and issues related to RTO compliance
- Sound working knowledge of RTO Standards
- The ability to take accountability for all compliance activities
- Team leadership and coordination skills to ensure team members are completing assessment activities and are following RTO standards at all times
- The ability to work autonomously and as part of a team
- Tech savvy with experience working with cloud-based software systems
- Excellent attention to detail
- Excellent verbal and written communication skills
We are seeking candidates with:
- 5+ years experience in the VET sector
- 2+ years experience in a similar role
- 3+ years working in the food and hospitality industry
- Current Cert IV TAE40116 is required for this role
We offer:
- An exciting position in a successful online education business
- Competitive salary package
- Flexible work arrangements
- LATEST hardware/software
- Positive and energetic workplace
- Participation in industry events
- Ongoing training and development
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