Water Management Operations Supervisor
3 days ago
About the Role
">The Water Management Operations Supervisor is a pivotal position at Belgravia Leisure, responsible for overseeing the safety, evacuation, and operation of our aquatic facilities in the absence of senior management. This role involves directing day-to-day activities across various departments, including café services, aquatics, health club operations, sports programs, private events, and customer service.
">This demanding role requires an individual who can lead by example, remain calm under pressure, and possess excellent communication skills to ensure seamless interactions with patrons from diverse backgrounds. Strong technical knowledge of pool plant systems, water quality principles, and maintenance requirements is essential.
">Key Responsibilities:
- Safety and Emergency Response: Develop and implement effective emergency response plans, ensuring prompt action in case of incidents or evacuations.
- Operational Management: Oversee the daily operations of aquatic facilities, including pool maintenance, plant room management, and water quality monitoring.
- Team Leadership: Inspire and motivate team members to deliver exceptional customer service, foster a positive work environment, and promote a culture of excellence.
- Communication and Collaboration: Effectively communicate with colleagues, management, and external stakeholders to ensure smooth operations, resolve issues, and maintain high standards of customer satisfaction.
We are seeking an experienced professional with strong leadership skills, a passion for delivering exceptional customer experiences, and the ability to work effectively in a fast-paced environment. A current First Aid (Level 2) certificate, Current CPR certification, National Police Check, and Current Pool Lifeguard Certificate are mandatory requirements. Previous experience in a comparable role is highly regarded but not essential.
">About Us
">Belgravia Leisure is a leading provider of aquatic and recreational services, committed to delivering world-class experiences that exceed customer expectations. We offer a dynamic and supportive work environment, opportunities for career growth, and a competitive salary package.
">Salary and Benefits
">We offer a competitive annual salary of approximately $85,000-$95,000, depending on experience, plus benefits including a generous superannuation package, access to ongoing training and development, and a range of employee perks and discounts.
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