Customer Experience Ambassador
1 month ago
We are seeking a highly motivated and enthusiastic Customer Service Officer to join our team at Belgravia Health & Leisure Group Pty Ltd. As a key member of our front-line staff, you will play a crucial role in delivering exceptional customer experiences across various leisure facilities.
Job DescriptionThis is an exciting opportunity for someone who is passionate about providing first-class service to customers, promoting our services and programs, and working collaboratively with colleagues to achieve our business goals.
The successful candidate will be responsible for:
- Providing excellent customer service to all customers, both in person and over the telephone
- Applying sound cash handling principles and using Point of Sale (POS) systems
- Promoting the centres' services and programs to customers and accepting customer bookings and enrolments
- Developing and maintaining good working relations with customers
- Promoting and exercising good public relations at all times
To be successful in this role, you will need to possess the following skills and attributes:
- A positive, friendly, helpful, and energetic work style
- Computer literacy, familiarity with software packages, and point-of-sale systems
- Experience in the leisure industry is desirable but not essential
- A current First Aid Certificate (Workplace Level 2)
- A current CPR Certificate
- A current Blue Card
In return for your hard work and dedication, we offer a competitive salary package, including:
$45,000 - $50,000 per annum, depending on experience
Ongoing training and development opportunities
A supportive and collaborative work environment
Free facility access and discounts on memberships
An opportunity to make a real difference in the lives of our customers
We are committed to creating a child-safe environment and require all applicants to undergo a national police check and Working with Children check.
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Customer Experience Ambassador
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Customer Experience Ambassador
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