Tasmanian Community Focused Banking Opportunity

3 days ago

Hobart, Tasmania, Australia beBeeCustomer Full time $65,628 - $113,598
Customer Experience Consultant Role

We are seeking a skilled and enthusiastic individual to join our team as a Customer Experience Consultant. This exciting opportunity will see you delivering exceptional service to customers in person, by phone, and digitally.

The ideal candidate will have experience in retail, sales, or customer-facing roles, with a willingness to learn and contribute to a positive team culture. You will be able to thrive in an environment that requires on-the-job training and potentially undertaking formal qualifications.

Key Responsibilities:
  • Deliver outstanding customer service in person, by phone, and digitally across our Southern stores.
  • IDentify customer needs and opportunities, including insurance and lending referrals to support their financial wellbeing.
  • Work closely with customers to meet their transactional banking needs and advocate for the bank's mission to reinvest profits into Tasmanian communities.
Required Skills and Qualifications:
  • Experience in retail, sales, or customer-facing roles.
  • Willingness to learn and contribute to a positive team culture.
  • Able to thrive in an environment that requires on-the-job training and potentially undertaking formal qualifications.
Benefits:

This role offers a unique opportunity to make a difference in the lives of Tasmanians, communities, and the environment. As a 100% Tassie owned bank, we aim to reinvest our profits into the business, not shareholders.

Other Information:

To apply, please submit your application via Seek with a resume and a covering letter detailing your interest in the role and relevant skills. For more information, please contact us directly.

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