Senior Service Operations Manager

1 month ago


Southport, Australia James Frizelle`s Automotive Group Full time

**About Us**

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James Frizelle`s Automotive Group is a leading automotive dealer group in Australia, with a strong presence in South East Queensland and Victoria. We are committed to delivering exceptional customer service and providing our team members with opportunities for growth and development.

**Job Title: Senior Service Operations Manager**

We are currently seeking an experienced Senior Service Operations Manager to join our team based in Southport QLD. As a key member of our leadership team, you will be responsible for driving the performance of our service department and ensuring that we deliver the highest level of customer satisfaction.

**About the Role**

The successful candidate will have a strong background in service management, with experience in managing high-performing teams and driving business growth. You will have excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and external partners.

You will be responsible for:

  • Developing and implementing strategies to drive service sales and profitability
  • Leading and mentoring a high-performing team of service managers and technicians
  • Ensuring compliance with all regulatory requirements and industry standards
  • Collaborating with other departments to ensure seamless customer experiences
  • Analyzing data and metrics to inform business decisions and drive improvement

**What We Offer**

In return for your expertise and dedication, we offer a competitive salary package, including a base salary of $120,000 - $150,000 per annum, depending on experience. You will also receive a company car and bonus structure, as well as access to exclusive employee benefits, including free Titans tickets and discounted health insurance.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application today.



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