Clinic and Campus Operations Manager

4 months ago

Southport, Australia Endeavour Full time

Competitive remuneration and hybrid setup
- FREE UNLIMITED clinic consults & 15% off all clinic dispensary and retail products
- Beautiful campuses all located conveniently to public transport

Endeavour College of Natural Health is the largest provider of complementary medicine higher education degrees in the Southern Hemisphere, with six campuses across Australia. Courses on offer are in the fields of Naturopathy, Nutritional and Dietetic Medicine, Chinese Medicine, Acupuncture and Health Science.

Backed by UP Education, the largest private tertiary training provider in New Zealand, 26,000 students educated every year, 50 campuses, 19 cities across New Zealand and Australia with 27 years academic experience and a highly experienced management & governance team.

We aim to be the leader in natural health education, producing experts that keep the world well. We look to transform passion into purpose and are committed to the future and success of natural health

For more information, please visit the following:
**About the Role**

The Clinic and Operations Managers (COM) is responsible for providing a seamless student experience across student support mechanisms and support activities in clinics and on campus. Key responsibilities include maintaining a supportive student and staff environment, ensuring a safe, effective, and efficient clinical experience, and facilitating activities that support an engaging campus culture. This role ensures an exceptional student support environment by ensuring the smooth day-to-day operations of the clinic and campus.
- Key Responsibilities include:_
- ** Student Engagement & Support**: Plan, manage, and deliver a variety of student support and engagement events, including open days, orientations, onboarding commencing and continuing students, campus events and activities, campus connect days, graduations, and other to foster a vibrant and inclusive community.
- ** Staff Management & Stakeholder Engagement**: Manage Campus Student Engagement teams, Clinic and Campus Coordinator (CCA), and Student Support Officer (SSO) to ensure exceptional student service and support.
- ** Campus & Clinic Operations Management**:

- **Campus**: Manage daily campus operations, including budgeting, resource optimization, WHS compliance, enhancing the student experience with support mechanisms and maximising student engagement.
- **Clinics**: Develop and implement strategic operational priorities for the local clinic to ensure profitability and budget alignment, while overseeing daily clinic operations including budgeting, resource optimization, timetabling optimization, booking capacity, WHS compliance, and maintaining a safe and efficient clinical environment for staff, students, and clients.
- ** Workplace Health and Safety (WHS) & Facilities Management**: Responsible for coordinating all campus WHS activities, including staff training, orientations, risk management protocols, and quarterly WHS Committee meetings, ensuring compliance with health and safety legislation and standards, providing a safe and hazard free clinic and campus environment.

**About You**
- Bachelor degree in any relevant discipline preferred
- Minimum 5 years’ management experience in a similar field
- Strong customer service focus
- Proven administration, strategic and organisational skills
- Results driven business acumen
- Experience in Risk Management and WHS matters
- Demonstrated knowledge of and commitment to continuous quality improvement
- Training and resource development and delivery
- Previous experience in an educational setting beneficial
- Project management and planning skills
- Familiarity with innovative business development initiatives
- Exceptional time management abilities
- Ability to thrive in a fast-paced and autonomous business environment

**Why work with us**

We embrace diversity as part of our need for a culturally competent and confident workforce. We value our people, as such we focus on their continued professional development as well as their physical and mental wellbeing. Perks of working at Endeavour College include:

- Competitive remuneration and hybrid setup
- Employee Assistance program
- 15% off all clinic dispensary and retail products
- Beautiful campuses all located conveniently to public transport
- Staff events

**To Apply**:
**We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.**

Video

  • Clinic and Campus Administrator

    7 months ago

    Southport, Australia Endeavour Full time

    Competitive remuneration and hybrid setup - FREE UNLIMITED clinic consults & 15% off all clinic dispensary and retail products - Beautiful campuses all located conveniently to public transport **Role type: permanent, Full-time** Endeavour College of Natural Health is the largest provider of complementary medicine higher education degrees in the Southern...

  • Clinical Trial Manager

    7 months ago

    Southport, Australia Griffith University Full time

    **Company Description** **_ Every institution values excellence. What matters most is why._** Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them. **Why?**...

  • Administration Support Officer, Psychology Clinics

    4 months ago

    Southport, Australia Griffith University Full time

    **Company Description** Every institution values excellence. What matters most is why.** Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them. **Why?** Griffith...

  • Clinic Support Assistant

    2 months ago

    Southport, Australia Griffith University Full time

    **Company Description** Every institution values excellence. What matters most is why.** Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them. **Why? **Griffith...

  • Clinical Research Associate

    3 months ago

    Southport, Australia Griffith University Full time

    **Company Description** Every institution values excellence. What matters most is why.** Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them. **Why?** Griffith...

  • Health Practice Manager

    7 months ago

    Southport, Australia Brickworks Medical Clinic Full time

    Brickwork's Medical Clinic is looking for a full time Health Practice Manager for our Gold Coast medical centre! You will be required to organise and control the functions and resources of our busy health practice including managing all administrative systems and practice personnel. You will be qualified to at least Diploma level (higher preferred) and...

  • 2ic / Assistant Clinic Manager - Brickworks

    3 days ago

    Southport, Australia Australian Skin Clinics Full time

    Are you our next Superstar 2IC / Assistant Clinic Manager?! **Do you possess leadership qualities, in-depth industry knowledge, high client focus, exceptional service standards and high client focus to help people look and feel great?** - Be Diploma qualified in beauty therapy - Have a proven track record in delivering an amazing client experience - Be...

  • Coordinator, Digital Marketing Operations

    2 weeks ago

    Southport, Australia Griffith University Full time

    Company Description **Creating a brighter future for all** Griffith University is a progressive, values-led university dedicated to learning, leadership, and innovation. This is your chance to help us achieve our vision to transform lives and add to human knowledge and understanding in a way that creates a future that benefits all. Since opening in 1975,...

  • Team Leader

    7 months ago

    Southport, Australia Lives Lived Well Full time

    **headspace **provides mental health support to young people aged 12 - 25, with a range of services available for young people at risk of or experiencing early stages of a mental health disorder and common co-occurring difficulties. All of our services are young person focused, inclusive of family and friends with a strong focus on functional recovery, youth...

  • Clinic Co-ordinator

    7 months ago

    Southport, Australia Simetics Skin & Laser Pain Therapy Full time

    Simetics Beauty, Southport are looking for an experienced Clinic coodinator who can train, mentor and inspire our team of advanced skin therapist specialists to reach their full potential. We offer flexible working hours available over a 24-32 hour working week to suit your lifestyle! Your Role/ Responsibilities: - Plan and drive operational and retail...

  • Technical Officer

    7 months ago

    Southport, Australia Griffith University Full time

    **Company Description** Every institution values excellence. What matters most is why.** Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them. **Why?** Griffith...

  • Research Assistant, Grade 1/2

    3 months ago

    Southport, Australia Griffith University Full time

    **Company Description** Here, you can make it matter.** Griffith University is a progressive, values-led university dedicated to learning, leadership, and innovation. This is your chance to help us achieve our vision to transform lives and add to human knowledge and understanding in a way that creates a future that benefits all. Since opening in 1975,...

  • Research Fellow Grade 2

    7 months ago

    Southport, Australia Griffith University Full time

    **Company Description** Every institution values excellence. What matters most is why.** Griffith was created to be a different type of university. You'll find we're about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you'll achieve them. **Why?** Griffith brings...

  • Lecturer (Level B) for The School of Applied

    4 months ago

    Southport, Australia Griffith University Full time

    **Company Description** Every institution values excellence. What matters most is why.** Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them. **Why?** Griffith...

  • Chinese Medicine Clinic Supervisor

    2 months ago

    Southport, Australia Endeavour Full time

    Be part of the largest provider of Chinese Medicine Education in Australia - Teach the next generation of first-class Chinese Medicine practitioners - FREE UNLIMITED clinic consults & 15% off all clinic dispensary and retail products Join our dynamic Chinese Medicine team and play a key role in shaping the next generation of first-class Chinese Medicine...

  • Research Assistant

    4 months ago

    Southport, Australia Griffith University Full time

    **Company Description** Every institution values excellence. What matters most is why.** Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them. **Why?** Griffith...

  • Anatomy Facility Manager

    2 days ago

    Southport, Australia Griffith University Full time

    Company Description Griffith University is a progressive, values-led university dedicated to learning, leadership, and innovation. This is your chance to help us achieve our vision to transform lives and add to human knowledge and understanding in a way that creates a future that benefits all. Since opening in 1975, Griffith has grown from one campus and...

  • Executive Assistant to The Director of Operations

    2 weeks ago

    Southport, Australia St Hilda's School Full time

    St Hilda’s School is owned by the Diocese of Brisbane and the School Council is appointed by the Archbishop in Council. The major functions of the School Council are the appointment of the School Principal, the fixing of the annual budget and the fixing of school policy. The Principal, in the role of Chief Executive Officer is responsible for the...

  • Casual Technical Assistant

    1 week ago

    Southport, Australia Griffith University Full time

    Company Description Griffith University is a progressive, values-led university dedicated to learning, leadership, and innovation. This is your chance to help us achieve our vision to transform lives and add to human knowledge and understanding in a way that creates a future that benefits all. Since opening in 1975, Griffith has grown from one campus and...

  • Casual Technical Assistant

    7 months ago

    Southport, Australia Griffith University Full time

    Company Description Griffith University is a progressive, values-led university dedicated to learning, leadership, and innovation. This is your chance to help us achieve our vision to transform lives and add to human knowledge and understanding in a way that creates a future that benefits all. Since opening in 1975, Griffith has grown from one campus and...