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Clinical Administration Assistant

1 week ago

City of Yarra, Australia North Richmond Community Health Full time

About Our Vision

At North Richmond Community Health, our vision is to create a healthier and more connected community. We are committed to delivering high-quality services that meet the unique needs of our community.

Job Description

The Receptionist - Medical Services will be responsible for providing administrative support to our Medical Services Team, including managing client records, scheduling appointments, and maintaining accurate and up-to-date records. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Administrative Support: Provide administrative support to the Medical Services Team, including managing client records, scheduling appointments, and maintaining accurate and up-to-date records.
  • Communication: Communicate effectively with clients, visitors, and staff, responding to inquiries, resolving issues, and promoting a positive image of the organization.
  • Record Keeping: Maintain accurate and up-to-date client records, adhering to organizational policies and procedures.
Requirements
  • Qualifications: Secondary or tertiary qualifications or equivalent experience.
  • Experience: At least 2 years of experience in a similar role within a public or private healthcare setting, with a proven track record of delivering exceptional customer service.
  • Skills: High level of computer proficiency, including MS Office Suite and databases, with superior administrative and organizational skills.
  • Attributes: Ability to work effectively in a diverse team environment, with a strong commitment to professional and ethical conduct.

What We Offer:

We offer a range of benefits, including flexible work arrangements, opportunities for professional development, and a supportive team environment.