Front Desk Liaison

4 days ago

Mackay, Queensland, Australia beBeeHospitality Full time $53,000 - $67,000
Job Title: Front Office All Rounder

The front office all rounder is the face of our hotel, responsible for providing exceptional service to every guest. With a focus on creating memorable experiences, you will be the first point of contact and play a vital role in ensuring that our guests feel welcome and valued throughout their stay.

Key Responsibilities:
  • Greet and check-in guests, responding to their requests and settling accounts with a smile.
  • Take initiative to add a personalized touch to every guest's experience.
  • Proudly promote the hotel's facilities, looking for opportunities to enhance a guest's stay through up-selling.
Requirements:
  • A service-focused personality is essential.
  • Ability to work shifts (mostly afternoon/evening) and availability on weekends.
  • Additional Information:
    • Experience is an asset.
    • Prior experience working with Opera or a related system.
    • Fluency in English.

We are committed to attracting diverse talent and promoting inclusive practices within our organization.

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