Front Desk Administrator

4 days ago

Mackay, Queensland, Australia beBeeCustomerService Full time $45,000 - $65,000

Front Desk Administrator

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We are seeking an individual with excellent customer service skills and experience in a front office environment to join our team as a Front Desk Administrator.

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The ideal candidate will have the ability to provide high-quality service to guests, process guest check-ins and check-outs efficiently, and manage accounts accurately using our park booking system.

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In addition to providing exceptional guest service, the successful candidate will be responsible for coordinating with the Housekeeping team to track readiness of accommodation, supplying guests with information regarding property and local areas of interest, and completing day-to-day office administration tasks.

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We are looking for someone who is passionate about delivering exceptional guest experiences, has proficient computer skills, including knowledge of RMS or comparable Reservation Booking System, and excellent communication and interpersonal skills.

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The successful candidate will also have the ability to handle cash transactions accurately, strong organizational skills, attention to detail, enthusiasm, and a positive attitude. Flexibility to work weekends, public holidays, and evenings as needed, and a current driver's license is essential.

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We offer a range of benefits to our employees, including discounted accommodation at over 300 holiday parks nationally, discounts with our partners, service recognition awards, access to an Employee Assistance Program, and internal promotions and opportunities.

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This role may involve extensive manual handling tasks including lifting up to 20kg, kneeling and squatting, as well as handling chemicals and utilizing machinery.

">

We are committed to fostering a safe, respectful, and inclusive workplace, giving back to the communities we operate in, and protecting our environment.

">Requirements">
  • ">
  • Previous front office experience within the hospitality industry">
  • Possession of excellent communication and interpersonal skills">
  • Familiarity with RMS or comparable Reservation Booking System">
  • Ability to handle cash transactions accurately">
  • Strong organizational skills and attention to detail">
  • Flexibility to work weekends, public holidays, and evenings as needed">
  • Current driver's license">
">What We Offer">
  • ">
  • Discounted accommodation at over 300 holiday parks nationally">
  • Discounts with our partners">
  • Service recognition awards">
  • Access to an Employee Assistance Program">
  • Internal promotions and opportunities">
">Working Conditions">

This role may involve extensive manual handling tasks including lifting up to 20kg, kneeling and squatting, as well as handling chemicals and utilizing machinery.

">

We are committed to fostering a safe, respectful, and inclusive workplace, giving back to the communities we operate in, and protecting our environment.

"]][

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