Director of Client Relationships

1 week ago

Sydney, New South Wales, Australia beBeeClient Full time $150,000 - $200,000
Client Director Job Description

As a Client Director, you will be responsible for leading our clients' accounts and delivering exceptional results. You will work closely with our team to understand their needs and develop strategies that meet their goals.

The ideal candidate will have excellent client service skills, be able to build trust quickly, and have a proven ability to deliver on large fast-moving accounts.

We offer a range of benefits, including flexible working arrangements, dedicated volunteer leave, and access to our global online learning platform.

Dentsu's diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. We encourage applications from people with disabilities, and of all ages, nationalities, backgrounds, and cultures.

  • Manage direct reports to ensure progression through the agency
  • Lead external agencies in delivering integrated projects
  • Responsible for the connectivity, consistency, and timely delivery of the components of the response to brief
  • Manage the business – deliver the service proposition to clients and full end-to-end management of the business on individual clients
  • Relationship management – owns the client relationships as per the defined relationship strategy for the client
  • Proactively identifies client development opportunities – flags specific client cross-sell and upsell opportunities
  • Commercial and service ownership of client relationship – drives seamless delivery and profitability of account

You will have the opportunity to give back with dedicated volunteer leave and participate in our whole-company event, One Day for Change. We also offer career development and learning & development opportunities, including access to our global online dentsu University.

Key Responsibilities:

  • Manage and motivate a team of professionals to deliver exceptional results
  • Develop and implement effective client strategies that meet their goals and objectives
  • Build and maintain strong relationships with clients and stakeholders
  • Identify and pursue new business opportunities and growth areas
  • Ensure the highest level of service quality and customer satisfaction

About You:

  • Excellent client service skills and ability to build trust quickly
  • Proven ability to deliver on large fast-moving accounts and manage multiple priorities
  • Strong leadership and motivational skills to drive a high-performing team
  • Ability to identify and pursue new business opportunities and growth areas
  • Excellent communication and interpersonal skills
Benefits
  • Flexible working arrangements to support work-life balance
  • Dedicated volunteer leave to give back to the community
  • Access to our global online learning platform for career development
  • Career development and learning & development opportunities
Join Our Team

Dentsu's diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. We encourage applications from people with disabilities, and of all ages, nationalities, backgrounds, and cultures.

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