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Sales and Billing Expert
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We are seeking a skilled Sales and Billing Specialist to join our team. This is a junior role that requires 3 days in the office and 1 evening per week for client calls and communication with UK staff.
About the Role- Collecting all information from contracts, internal teams, and clients to complete sales orders
- Raising client invoices in a timely manner
- Updating the CRM system as required
- Ensuring data completion and accuracy in the billing system
- Issuing dunning letters as per credit policy and guidelines
- Engaging with overdue clients to collect cash
- Collaborating with internal teams to resolve data discrepancies
- Handling invoice queries and edits
- Entering invoices into the accounting system
- At least 1 year of experience in customer service, order management, and/or billing
- Cash collection experience is advantageous
- A customer service mindset and strong attention to detail
- Familiarity using various systems and managing ongoing administrative tasks
- Customer First: our customers are our focus in everything we do.
- Continuous Innovation: we strive to innovate around the design and delivery of excellent products and services to our customers.
- Trust and Integrity: we establish trust and deal with integrity in interaction with our customers, partners, and people.
- Personal Accountability: our people take pride and personal accountability in their work.
- Collaborative Teamwork: we work in teams and value the contribution of each other in achieving common goals.
