Sales and Billing Administrator

Join to apply for the Sales and Billing Administrator role at Hatch

1 day ago Be among the first 25 applicants

Join to apply for the Sales and Billing Administrator role at Hatch

Get AI-powered advice on this job and more exclusive features.

This is a Sales and Billing Administrator role with PainChek based in Sydney, NSW, AU

== PainChek ==

Role Seniority - junior

More about the Sales and Billing Administrator role at PainChek

Based in Sydney, we're seeking a Sales and Billing Administrator with 3 days in the office, and 1 evening weekly to do cash collection via phone with UK clients.

The ideal candidate will have at least 1 year of experience in customer service, order management and/or billing, be eager to learn about the aged care and SaaS industries, and be committed to contributing to a friendly, collaborative environment.

This role will provide key support to our sales, billing and finance teams. You will work closely with internal teams and clients, ensuring smooth billing processes and maintaining accuracy across systems.

Responsibilities Include

• Completing sales orders by collecting all information from contracts, internal teams and clients
• Raising client invoices
• Updating the CRM system if required
• Ensuring data completion and accuracy in the billing system
• Sending out dunning letters as per credit policy and guidelines
• Contacting overdue clients to collect cash
• Collaborating with internal teams to resolve data discrepancies
• Handling invoice queries and edits
• Entering invoices into the accounting system
• Order and maintain office supplies
  
  

Who We'd Love To Hear From

A proactive, detail-oriented individual who can thrive in an administrative role, with:

• At least 1 year of experience in customer service, order management, and/or billing
• Cash collection experience is a plus
• A customer service mindset and strong attention to detail
• Familiarity using various systems and managing ongoing admin tasks
• Availability for 3 days in the office and 1 evening per week for UK client calls and communication with UK PainChek staff
  
  

Alignment With PainChek's Values

• Customer First: our customers are our focus in everything we do.
• Continuous Innovation: we strive to innovate around the design and delivery of excellent products and services to our customers.
• Trust and Integrity: we establish trust and deal with integrity in interaction with our customers, partners, and people.
• Personal Accountability: our people take pride and personal accountability in their work.
• Collaborative Teamwork: we work in teams and value the contribution of each other in achieving common goals.
  
  

About PainChek

PainChek is a revolutionary pain assessment tool that improves the quality of life for people living with pain. As the world's first pain assessment tool with regulatory clearance in Australia, Canada, the European Union, New Zealand, Singapore, Malaysia, and the United Kingdom, PainChek transforms pain management around the world by giving a voice to those who cannot verbalise their pain.

Intuitive, secure, and easy to use on a smartphone or tablet, PainChek uses AI-driven technology and user-guided features to identify pain with consistency in any care setting, creating personalised pain profiles that help deliver better care outcomes for those who need it most.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the PainChek team will be there to support your growth.

???? Please consider applying even if you don't meet 100% of what's outlined ????

Key Responsibilities

• Completing sales orders
• Raising client invoices
• Updating the CRM system
  
  

Key Strengths

• Customer service experience
• Attention to detail
• Cash collection experience
• Familiarity with various systems
• Proactive mindset
• Team collaboration
  
  

Why PainChek is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with PainChek not with Hatch.Seniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time

Job function

• Job functionAccounting/Auditing and Finance
• IndustriesInternet Marketplace Platforms

Referrals increase your chances of interviewing at Hatch by 2x

Sign in to set job alerts for "Billing Administrator" roles.

Mascot, New South Wales, Australia 2 hours ago

Sydney, New South Wales, Australia 3 weeks ago

Sydney, New South Wales, Australia 1 day ago

Sydney, New South Wales, Australia 16 minutes ago

Mascot, New South Wales, Australia 18 hours ago

Sydney, New South Wales, Australia 3 days ago

North Ryde, New South Wales, Australia A$90,000.00-A$95,000.00 2 days ago

North Sydney, New South Wales, Australia 3 days ago

Sydney, New South Wales, Australia 22 minutes ago

Accounts Receivable and Collections Specialist

Sydney, New South Wales, Australia 3 hours ago

Administration Officer - Crown Princess Mary Cancer Centre

Sydney, New South Wales, Australia 9 hours ago

Revenue and Billing Officer, HCS - 6mth Contract

Macquarie Park, New South Wales, Australia 2 weeks ago

Randwick, New South Wales, Australia 1 day ago

Sydney, New South Wales, Australia 22 hours ago

Sydney, New South Wales, Australia 6 months ago

Sydney, New South Wales, Australia 2 weeks ago

St Leonards, New South Wales, Australia 1 week ago

Macquarie Park, New South Wales, Australia 2 weeks ago

Htrak System Administrative Officer (Level 6)

Sydney, New South Wales, Australia 1 day ago

Employee Experience & Office Coordinator | Sydney HQ

Sydney, New South Wales, Australia 5 days ago

Sydney, New South Wales, Australia 2 days ago

Traineeships - February 2026 Intake - Sydney

Sydney, New South Wales, Australia 23 hours ago

Sydney, New South Wales, Australia 1 month ago

St Leonards, New South Wales, Australia 1 week ago

Administration Positions - Immediate Starts

Millers Point, New South Wales, Australia 23 hours ago

Traineeships - February 2026 Intake - Yennora

Guildford, New South Wales, Australia 1 day ago

Sydney, New South Wales, Australia 1 day ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

---