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Patient Administration Manager
2 months ago
The Patient Administration Manager is responsible for leading the administration, billing, and ward clerk team, ensuring efficient patient administration and finance processes are carried out in a timely manner, providing high levels of customer service and working in accordance with Hospital policy and the Mission and Values of Calvary Health Care.
Key Responsibilities- Lead the administration, billing, and ward clerk team to deliver efficient patient administration and finance processes.
- Ensure compliance with hospital and health funds requirements for all patient administration processes.
- Supervise patient administration teams with highly-developed customer service, strong teamwork ethics, and an outcomes focus.
- Develop and implement administrative processes to improve efficiency and productivity.
- Collaborate with clinical and non-clinical departments, doctors, and patients to deliver an efficient and controlled patient booking, admission, discharge, and billing process.
- Demonstrated experience in hospital booking, administration, and finance processes.
- Strong administrative skills and experience, with excellent written and verbal communication skills, including a high level of proficiency in hospital financial applications.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong leadership and supervisory skills, with the ability to motivate and develop a team.
- Embracing the hospitals core values of Healing, Hospitality, Stewardship, and Respect, and demonstrating those values in service delivery and as an organisational front line manager.
At Calvary, our staff matter. With over 130 years' experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity, and background alongside a team of professionals who care for our patients, residents, and clients.
Your Benefits- NFP salary packaging benefits, discounted health insurance, and gym memberships.
- Training, development pathways, and career opportunities.
- Flexible hours that make sense for you.
