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Professional Customer Support Specialist

2 weeks ago


Wollongong City Council, Australia beBeeSkill Full time $60,000 - $85,000
Customer Service Representative Opportunity

We are seeking a highly skilled and customer-focused professional to play a key role in delivering exceptional service via phone and email.

Key Responsibilities:
  • Provide outstanding support to valued customers, resolving issues and promoting positive experiences
  • Develop strong working relationships with other functions and stakeholders to meet customer needs
  • Maintain accurate records and ensure compliance with relevant policies
Requirements:

You will be required to work independently with minimal supervision and have the ability to multitask and prioritize effectively.

About You:
  • Proven experience in customer service or administration
  • Excellent communication skills and organizational abilities
  • Proficiency in Microsoft Office suite
  • Positive attitude and willingness to learn