Support Specialist

1 week ago

Wollongong City Council, Australia beBeeCustomerService Full time $75,450 - $96,100
Customer Service Role

We are seeking a highly skilled professional to deliver exceptional customer service and support in our team. As a key member of our organisation, you will play a vital role in ensuring the high-quality experience for our customers.

The ideal candidate will have a passion for helping people and a strong commitment to delivering outstanding results. They will be able to communicate effectively with customers, both verbally and in writing, and possess excellent problem-solving skills.

Key Responsibilities
  • Provide exceptional customer service and support through various channels, including phone, email and face-to-face interactions.
  • Respond to customer inquiries and resolve issues in a timely and efficient manner.
  • Work collaboratively as part of a team to achieve organisational goals and objectives.
Required Skills and Qualifications
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • High school diploma or equivalent required; degree preferred.
Benefits
  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • Opportunity to work in a dynamic and supportive team environment.
About Us

Our organisation is committed to providing exceptional customer service and support. We value our employees and strive to create a positive and inclusive work environment.

If you are a motivated and customer-focused individual who is passionate about delivering outstanding results, we encourage you to apply for this exciting opportunity.

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