Sales Support Specialist

1 week ago


Newcastle, New South Wales, Australia beBeeCustomerService Full time $48,336 - $59,160

Deliver exceptional customer service transactions and contribute to business growth by providing top-notch sales support as a Retail Customer Service Officer.

About The Role
  • Engage with customers to build strong relationships, identify their needs and offer relevant solutions.
  • Process cash, cheques, credit cards and EFTPOS transactions accurately and efficiently.
  • Conduct identity services transactions, including Australian Passport Interviews, with professionalism and respect.
  • Promote products and services through effective up-selling and cross-selling strategies.
  • Assist customers with mail lodgements and associated costs, ensuring a seamless experience.
  • Support administrative duties such as stocktaking and record maintenance to ensure operational efficiency.
About You
  • You are a friendly, enthusiastic and reliable individual who excels in a team environment.
  • You prioritize the customer's needs, putting them at the forefront of everything you do to make a positive impact in the community.
  • Bring your experience in customer service and/or cash handling to drive business success.
  • Be physically fit to lift up to 16kgs of mail regularly and stand for your shift.


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