Sales Support Associate

2 days ago

Newcastle, New South Wales, Australia beBeeCustomer Full time $60,000 - $80,000
Customer Service Specialist

We are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Specialist.

Job Summary:

The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work collaboratively in a fast-paced environment. As a key member of our team, you will be responsible for providing exceptional customer service, resolving issues, and driving sales growth.

Key Responsibilities:

  • Provide exceptional customer service via phone, email, and in-person interactions.

  • Respond to customer inquiries and resolve issues in a timely and professional manner.

  • Analyze customer needs and develop tailored solutions to meet their requirements.

  • Collaborate with internal teams to ensure seamless service delivery and drive sales growth.

Requirements:

  • Previous experience in a customer-facing role, preferably in a retail or sales environment.

  • Excellent written and verbal communication skills, with the ability to articulate complex information in a clear and concise manner.

  • Strong problem-solving skills, with the ability to analyze customer needs and develop effective solutions.

  • Ability to work collaboratively in a team environment, with a focus on delivering exceptional customer service.

What We Offer:

  • A dynamic and supportive work environment, with opportunities for growth and development.

  • Competitive salary and benefits package, including health insurance, retirement plans, and paid time off.

  • Ongoing training and professional development opportunities, to ensure you stay up-to-date with industry trends and best practices.

About Us:

We are a leading provider of heavy lifting and rigging services, with a national presence and a commitment to excellence. Our team is passionate about delivering exceptional customer service, and we're looking for like-minded professionals to join us on our journey.

This is a full-time opportunity, based onsite at our Newcastle (Carrington) location. If you're a motivated and customer-focused individual, with a passion for delivering exceptional service, we'd love to hear from you.

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