Guest Service Representative

2 weeks ago

Australia beBeeCustomerService Full time $55,000 - $75,000

Job Summary:

We are seeking a skilled Guest Service Agent to join our organization. The ideal candidate will possess exceptional customer service skills, be well organized and flexible with strong attention to detail, and have good communication skills both written and verbal.

About the Role:

  • Effectively handle guests and their requirements and concerns
  • Manage and work under pressure if needed
  • Exceed guest expectations and hotel standards
  • Communicate with key stakeholders to escalate issues that require immediate action

Requirements:

  • 1 year of experience in a similar role
  • Strong understanding of various departments in hotels
  • Excellent computer skills
  • Ability to travel and work outside the city

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package

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