Engine Field Service Technician

4 weeks ago


East Arm, Australia Cummins Inc. Full time

Job Summary

Cummins Inc. is seeking a skilled Engine Field Service Technician to join our team. As a key member of our field service team, you will be responsible for completing preventative maintenance and basic repair activities on engines and related components at customer sites with minimal direction.

Key Responsibilities:

  • Engage with customers in a courteous and professional manner, ensuring prompt and efficient attention to their needs.
  • Apply specialized tools and follow documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools.
  • Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisors.
  • Perform preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
  • Complete required documentation, such as service worksheets, timesheets, and warranty claims via handwritten forms or business system input screens.
  • Complete training in line with skill and business requirements.
  • Maintain service vehicles and tools for cleanliness and proper operation.
  • Ensure adherence to all relevant Health, Safety & Environmental policies, procedures, and legislations.

Requirements:

  • Apprentice-trained engine technician (preferred).
  • Vocational diploma from a relevant technical institution.
  • Locally valid driving permit.
  • This position may require licensing for compliance with export controls or sanctions regulations.
  • Minimal level of workshop-related experience required.
  • Basic level knowledge of and/or experience with engine products.
  • Locally valid driving permit.

Qualifications:

  • Darwin Field Service Level I.


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