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Engine Field Service Technician

2 months ago

East Arm, Australia Cummins Inc. Full time

Job Summary

As a Field Service Technician with Cummins Inc., you will be responsible for diagnosing and repairing engines at customer sites. This role requires strong technical skills, excellent communication, and a customer-focused approach.

Key Responsibilities:

  • Diagnose and repair engines using specialized tools and procedures.
  • Perform preventative maintenance activities on engines and related components.
  • Escalate unresolved issues to more experienced technicians or supervisors.
  • Complete required documentation, such as service worksheets and timesheets.
  • Identify additional service opportunities with customers.
  • Maintain service vehicles and tools for cleanliness and proper operation.
  • Ensure adherence to all relevant Health, Safety, and Environmental policies.

Qualifications:

  • Apprentice-trained engine technician (preferred)
  • Vocational diploma from a relevant technical institution
  • Locally valid driving permit
  • Australian Heavy Commercial, Mobile Plant, or equivalent certificate (required)

Competencies:

  • Communicates effectively
  • Customer focus
  • Develops talent
  • Manages complexity
  • Self-development
  • Health and Safety Fundamentals
  • Diagnostics Application
  • Electronic Service Tool Application
  • Engine Systems Interactions
  • Product Repair and Maintenance
  • Service Documentation
  • Technical Escalation
  • Values differences

Language: en