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Services Leadership Opportunity
2 weeks ago
A highly skilled Services Leader is required to oversee maintenance teams across multiple sites, ensuring teams are supported and engaged while building strong customer relationships.
About the Role
The ideal candidate will have a hands-on approach and be involved in day-to-day operations, with qualifications including:
- Engineering qualification or relevant trade/maintenance experience
- Strong leadership background in customer service environments
- Experience in material handling or similar technical systems
- Proven ability to lead skilled teams (fitters, electricians, engineers)
Key Responsibilities
- Lead responses to customer issues, ensuring incidents are resolved within contractual timeframes.
- Manage and develop Supervisors and Team Leaders to exceed customer expectations.
- Maintain key customer relationships; support business development efforts.
- Promote a strong safety culture and ensure compliance with work health and safety standards.
- Provide staff usage reports, forecast resource needs, and support workforce planning.
About You
The successful candidate will be a motivator leader with a focus on quality, customer satisfaction, and team engagement. They will have financial acumen and excellent communication skills.
