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Duty Manager

2 months ago

South Yarra, Victoria, Australia Ovolo Group Full time
About the Role

We are seeking a highly motivated and experienced Duty Manager to join our Front Office team at Ovolo South Yarra. As a key member of our hotel operations team, you will be responsible for ensuring the smooth day-to-day running of the hotel, providing exceptional guest experiences, and leading a team of front office staff.

Key Responsibilities
  • Lead the Front Office team and ensure seamless hotel operations
  • Provide exceptional guest experiences and resolve any issues promptly
  • Drive upsell revenue through effective team training and sales techniques
  • Develop and implement strategies to improve hotel efficiency and productivity
  • Collaborate with senior management to achieve business objectives
  • Ensure compliance with hotel policies and procedures
About You

We are looking for a highly organized and motivated individual with previous experience in a similar role. You will have excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment. If you are a people person with a passion for delivering exceptional guest experiences, we would love to hear from you.

What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance