Duty Manager

2 weeks ago


South Yarra, Victoria, Australia Ovolo Group Full time
About the Role

We are seeking a highly motivated and experienced Duty Manager to join our team at Ovolo Group. As a key member of our Front Office team, you will be responsible for ensuring the smooth operation of our hotel in the absence of senior management.

Key Responsibilities
  • Lead the Front Office team and provide guidance and support to ensure exceptional guest experiences
  • Drive revenue growth through effective upselling and training of the team
  • Provide training, support, and mentorship to future leaders
  • Ensure the overall smooth running of hotel operations while on shift
  • Assist senior management with preparing documents and hotel logs
About You

We are looking for a people person who is not afraid to get their hands dirty and has a bright and bubbly attitude. You will have previous hotel duty manager experience or be an aspiring front office supervisor looking to take the next step. You will be a team player who is passionate about delivering exceptional guest experiences and is committed to our brand values.

What We Offer
  • A fun and exciting work environment with a brilliant team
  • Opportunities for career growth and development
  • Hotel benefits, including rooms and F&B outlets
  • A supportive work environment with a focus on wellbeing and community
  • A chance to make a difference in people's lives through our Community Programme

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