Customer Service Representative

2 weeks ago


West End, Australia Coles Full time

About the Role

We're looking for a skilled and enthusiastic individual to join our Checkouts and Assisted Checkouts team at Coles Supermarkets. As a key member of our team, you'll be responsible for providing exceptional customer service, processing payments, and ensuring a seamless shopping experience for our customers.

About You

  • You'll be a go-to person for customer queries, providing accurate and helpful information to ensure customer satisfaction.
  • You'll be active and able to work on your feet for long periods of time, with some moderate to heavy lifting and reaching required.
  • You'll be available to work flexible hours across our store trading days, including early mornings, evenings, and weekends.

What We Offer

At Coles, we're committed to creating a workplace that's safe, respectful, and inclusive for all our team members. We offer a range of benefits, including flexible work arrangements, additional leave, and parental leave entitlements. We're also proud to be continuing to build a gender equitable team and a culture that's just as diverse, inclusive, and welcoming as the communities we serve.

How to Apply

If you're passionate about delivering exceptional customer service and working in a fast-paced retail environment, we'd love to hear from you. Please submit your application, and we'll be in touch to discuss the next steps.



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