Community Transport Coordinator

2 weeks ago

Melbourne, Victoria, Australia beBeeEmpowerment Full time $72,168 - $83,500
Job Description

Synopsis: As a member of our Community Transport Team, you will play a vital role in enhancing the lives of older adults and people with disabilities. You will be responsible for providing a safe and respectful service to community members who engage with Independent Living Support Services.

This role is an excellent opportunity to make a difference in your community and be part of a dedicated and professional driving team with a strong customer experience focus and excellent safety record.

As a key member of our team, you will support the needs of older adults and people with disabilities by overseeing administrative tasks linked to Meals Programs, Community Transport, Home-Maintenance, Service Intake and Service Development reviews.

Our ideal candidate will have previous experience in community services and administration/project work, and be skilled in systems and processes. They will also possess excellent customer service skills, patience, tolerance, and a desire to assist others in the community.

Key Responsibilities:
  • Provide a supportive and respectful service to community members
  • Support the needs of older adults and people with disabilities
  • Oversee administrative tasks linked to Meals Programs, Community Transport, Home-Maintenance, Service Intake and Service Development reviews
  • Develop and maintain relationships with community members and stakeholders
Required Skills and Qualifications:

Our ideal candidate will possess the following skills and qualifications:

  • Previous experience in community services and administration/project work
  • Skilled in systems and processes (e.g Gold Care), finance systems, knowledge of Aged & Community Care schemes/funding
  • Excellent customer service approach including patience, tolerance, and a desire to assist others in the community
  • Kindness, care, and great communication skills
  • Sound understanding of workplace health and safety
Benefits:

We offer a range of benefits to our employees, including:

  • Excellent and ongoing training, professional development, coaching and mentoring opportunities
  • High-quality, well-resourced working environments
  • A competitive Enterprise Agreement with above award conditions, which also includes flexible working conditions, an active social club, a health and wellbeing program
  • Uniform provided
Security Requirements and Professional Obligations:

Pre-employment screening of all appointments prior to a formal letter of offer. Preferred applicants will be asked to provide:

  • Evidence of mandatory qualifications/registrations/licences
  • Proof of their right to work in Australia
  • Sufficient proof of personal identity
  • Agreement to complete a National Police Check via our provider
  • Evidence of COVID-19 vaccination or valid medical exemption in line with our Vaccination Policy
  • Evidence of a Working with Children Check (employee type with us registered as the organisation)
  • Outcomes of a pre-employment medical check that indicate you are physically able to undertake this work

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