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Retail Operations Manager

2 weeks ago

Blacktown City Council, Australia beBeeCustomer Full time $90,000 - $120,000

Job Title: Assistant Store Manager

We are seeking a seasoned retail professional to fill the role of Assistant Store Manager. The successful candidate will be responsible for overseeing daily store operations and ensuring that customers receive outstanding service.

  • The ideal candidate will have previous supervisory experience in a retail environment, with a proven track record of delivering sales growth and improving customer satisfaction.

Key Responsibilities:

Operations Management

The Assistant Store Manager will oversee the day-to-day operations of the store, ensuring that all tasks are completed efficiently and effectively. This includes managing staff, maintaining store appearance, and controlling costs.

  • Develop and implement strategies to improve store performance and achieve business objectives.
  • Recruit, train, and develop a high-performing team of retail professionals.
  • Maintain a safe and secure working environment for employees and customers.
Sales and Customer Service

The Assistant Store Manager will be responsible for driving sales growth and improving customer satisfaction. This includes developing and executing sales strategies, providing excellent customer service, and resolving customer complaints.

  • Develop and execute sales plans to drive revenue growth and meet or exceed sales targets.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues promptly and professionally.
  • Analyze sales data to identify trends and opportunities for improvement.
Requirements

To be successful in this role, the candidate will need to possess the following skills and qualifications:

  • A bachelor's degree in Business Administration or a related field.
  • Previous supervisory experience in a retail environment.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and meet deadlines.
Benefits

We offer a competitive salary and benefits package, including:

  • A comprehensive health insurance plan.
  • A retirement savings plan with company match.
  • Opportunities for career advancement and professional development.
  • A fun and supportive work environment.
About Us

We are a dynamic and growing organization committed to excellence in retail. We value our employees and strive to create a positive and inclusive work environment.

If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply for this exciting opportunity.