Health Administrator

3 days ago


Darwin city centre, Northern Territory, Australia Serco Full time
About Us

ADF Health Services provides integrated healthcare services to Australian Defence Force (ADF) personnel across Australia. As part of this contract, Serco, in partnership with Bupa, provide defence-ready clinical and support staff across 50+ on-base locations nationally, ensuring that ADF personnel have access to quality on-site medical care.

About the Role

You will be responsible for providing clerical services including maintenance of electronic and hard copy health records, maintaining databases and information management systems, filing and photocopying and ordering stationery. You will also communicate with internal and external customers to obtain patient information as required. The work you undertake will be in accordance with Defence Policies and Procedures, Medical-in-Confidence and Staff-in-Confidence standards.

Requirements
  • The highest levels of personal integrity and ethical behaviour.
  • Minimum of 1 year full-time experience in an Administrative role (or part-time equivalent).
  • Demonstrated ability to work in a customer service focused environment (desirable).
  • Ability to work independently as well as part of a team to support the delivery of safe, efficient and high-quality care to patients.
About Robertson Health Centre

Robertson Health Centre is located on Robertson Barracks in Darwin, providing primary medical, aviation medical, nursing, pharmaceutical, dental, physiotherapy and mental health services. It operates a 22-bed low dependency ward 24/7. Standard operating hours are generally 07:30 – 15:30 Monday – Friday.

About You

We seek an experienced Health Clerk who enjoys contributing to positive health outcomes for patients. Excellent interpersonal skills mean you can easily communicate with internal staff and external customers. You understand the importance of accurate and up-to-date record keeping in a clinical environment and take pride in being responsible for this. We require a respectful and professional person who demonstrates exceptional moral values in everything they do.

Salary and Benefits

The estimated salary for this role is $70,000 - $90,000 per annum, depending on experience. Benefits include:

  • A competitive salary package.
  • Global Employee Networks that embrace diversity and inclusion.
  • 'Start with a job and stay for a career' with extensive employment and growth opportunities across Serco's many contracts.
  • Meaningful work supporting defence personnel.
  • Medical Terminology training provided at no cost.
  • Referral Programs.
  • Paid annual and personal leave.
  • Paid CPD leave for permanent employees.
  • Paid volunteer leave and leave for reservists.
  • Provision of uniform.
  • Variety of lifestyle discounts through the Serco Benefits program.
  • Ongoing 24/7 immediate mental health and counselling support via our Employee Assistant Program.


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