Health Services Coordinator

3 days ago

Darwin city centre, Northern Territory, Australia Serco Full time

About Serco's Health Services

Overview

Serco is a global company that delivers essential public services in various areas, including defence, justice, immigration, healthcare, facilities management, and citizen services. Our team of 60,000+ employees worldwide and 16,000+ in Asia Pacific are responsible for providing critical services that impact people's lives.

We are committed to Trust, Care, Innovation, and Pride, which are the core values that guide our actions. We seek to create an inclusive environment where everyone feels valued and has the opportunity to grow professionally.

About the Role

This position offers the chance to work in a dynamic healthcare setting with a diverse group of professionals. As a Health Services Coordinator, you will be responsible for ensuring the smooth operation of health services at Robertson Health Centre, which serves over 2800 Defence Force members and their families. Your role will involve coordinating administrative tasks, maintaining accurate records, and communicating with internal and external stakeholders.

You will also contribute to the delivery of high-quality patient care by working collaboratively with our multidisciplinary team. Your experience and skills in administration and customer service will enable you to make a positive impact on our patients' experiences.

Key Responsibilities
  • Maintain accurate and up-to-date records and databases.
  • Coordinate administrative tasks, including filing, photocopying, and ordering stationery.
  • Communicate effectively with internal and external customers to obtain patient information.
  • Work independently as part of a team to support the delivery of safe, efficient, and high-quality care.
Requirements
  • A minimum of 1 year full-time experience in an Administrative role (or part-time equivalent).
  • Demonstrated ability to work in a customer service-focused environment.
  • Ability to maintain confidentiality and handle sensitive information.
Benefits

We offer a competitive salary of $65,000 - $75,000 per annum, depending on your experience. You will also have access to our Employee Networks, which promote diversity, inclusion, and belonging. Other benefits include:

  • Global Employee Networks promoting diversity and inclusion.
  • 'Start with a job and stay for a career' opportunities across Serco's many contracts.
  • Paid annual and personal leave.
  • Paid CPD leave for permanent employees.
  • Paid volunteer leave and leave for reservists.
  • Provision of uniform.
  • Lifestyle discounts through the Serco Benefits program.
  • Ongoing mental health and counselling support via our Employee Assistant Program.
Why Join Us?

At Serco, we believe that our employees are our greatest asset. We offer a supportive and inclusive work environment where you can grow professionally and make a meaningful contribution to our mission. If you are passionate about delivering exceptional healthcare services and value a collaborative and dynamic work environment, this could be the ideal role for you.

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