Onboarding Business Process Specialist

15 hours ago


Melbourne, Victoria, Australia beBeeBusiness Full time $90,000 - $120,000
Job Summary

We are seeking a skilled business professional to join our product team in shaping the end-to-end client onboarding experience.

Key Responsibilities
  • Requirements Gathering & Analysis
    • Work with product managers to translate business objectives into clear requirements for onboarding features and flows.
    • Capture regulatory requirements from multiple jurisdictions and ensure they are embedded in onboarding journeys.
    • Facilitate workshops and discussions with stakeholders (compliance, operations, marketing, customer support).
  • Process Mapping & Documentation
    • Document and analyze processes to optimize onboarding experiences.
    • Evaluate and refine existing processes to improve efficiency.
    • Develop and maintain comprehensive documentation of onboarding procedures.


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