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APAC Technical Advisor

2 weeks ago

Sydney, New South Wales, Australia beBeePassionate Full time $150,000 - $180,000
Job Opportunity

We are seeking a Solutions Engineer to join our APAC team.

Our company culture is guided by values that promote transparency, user experience, and customer satisfaction:

  • Open Communication: We foster honest dialogue with stakeholders.
  • Collaborative Product Development: We create effective solutions while prioritizing empathy.
  • Customer Centricity: Customer needs are our top priority; we put them first with integrity.
  • Team Collaboration: Working together is essential for achieving our goals.

Our team's core values include:

  • Excellence: Striving to exceed expectations and ensuring stakeholders love working with us.
  • Teamwork: Supporting each other and celebrating our successes as a team.
  • Positive Intent: Moving forward with positivity, assuming the best in those around us.
  • Ownership: Driving and owning work, making it successful and uniquely yours.

Responsibilities:

  1. Technical Leadership: Owning the technical engagement in pre-sales opportunities, building trusted advisor relationships with customer technical teams.
  2. Solution Advocacy: Understanding and positioning Atlassian solutions in the context of customer goals, highlighting technical differentiators.
  3. Customer Empathy: Practicing empathy to understand customer pain points and technical challenges.
  4. Lifelong Learning: Staying updated on changes and continuously discovering new ways to enhance product, technical, and customer knowledge.
  5. Business Outcomes: Owning and driving business and sales outcomes, helping to achieve revenue goals.

Qualifications:

  • Experience with Enterprise sales cycles, understanding deal dynamics and value selling.
  • 3+ Years of Experience working with Enterprise Customers in a pre-sales, consulting or customer-facing capacity.
  • Ability to collaborate with prospects, channel partners, and sales teams to provide winning solutions.
  • Technical expertise or experience working with technology.
  • Comfortable in a multi-functional context, engaging with executives or technical audiences.
  • Familiarity with Collaboration, Scaled Agile, ITSM, or DevOps solution spaces is beneficial.
  • Proficiency in Vietnamese language is required.
  • Knowledge of software development and deployment.
  • Prior use of Atlassian products is advantageous.

Benefits:

  • Health and wellbeing resources.
  • Paid volunteer days.
  • A range of perks and benefits designed to support employees and their families.