Chief Technical Architect

6 days ago

North Mackay, Queensland, Australia beBeeExpertise Full time $90,000 - $123,456
Senior Technology Officer

The role of Senior Technology Officer is a high-level position within the ICT environment, responsible for configuring, installing, monitoring, supporting and managing technical domains with expertise.

Key Responsibilities:

  • Provide timely support to clients by conducting thorough investigations and diagnoses of incidents and providing remedial actions.
  • Develop, maintain and work within procedures for the maintenance and support of one or more technical domains.
  • Meet enterprise service levels by applying eHealth incident management processes.

Requirements:

  1. Demonstrated technical expertise in the management, configuration, monitoring and implementation of ICT environments.
  2. Proven experience in delivering high-quality ICT support to clients, prioritizing tasks and working unsupervised.
  3. Ability to identify and resolve ICT-related problems within defined Service Level Agreements.
  4. Demonstrated interpersonal skills and personal qualities that facilitate good working relationships.

Preferred Qualifications:

  • Technical certifications relevant to the ICT industry.
  • Proven track record of delivering projects on time and within budget.
  • Strong analytical and problem-solving skills.

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