Front Office Team Lead

14 hours ago

Adelaide, South Australia beBeeCustomer Full time $80,000 - $120,000
Job Title: Front Office Team Lead

We are seeking a motivated and experienced Front Office Team Lead to join our dynamic team. The ideal candidate will have a strong background in hospitality and excellent leadership skills.

Key Responsibilities:
  • Guide and support the front office team to deliver exceptional guest service.
  • Train new team members and ensure they meet the required standards.
  • Manage daily tasks and maintain accurate guest accounts.
  • Resolve guest complaints in a professional and timely manner.
Requirements:
  • At least two years of experience in a supervisor position in the hotel industry.
  • Previous front office experience.
  • Excellent written and verbal communication skills.
  • Exceptional customer service skills and a positive attitude.
Benefits:
  • 50% discounts on accommodation across all Minor Hotel brands in AUS and NZ.
  • Discounts when visiting any of our restaurants, cafes, bars, and wellness retreats.
  • 50% off The Coffee Club VIP membership.
  • Furniture, Australia Zoo, Medibank insurance discounts.
  • Additional paid leave including birthday, vaccine, and study leave.
  • Career progression and education assistance.
  • Wellbeing programs (Uprise).
  • Reward and Recognition programs.
Minor International Overview:

Minor International is a global organization with diverse business units. Our company operates in over 60 countries, offering limitless opportunities for growth and development.

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