IT Support Specialist
1 week ago
We are seeking a skilled IT Support Specialist to provide timely and effective first-level support for our Information Technology infrastructure. The successful candidate will utilize ITIL methodologies to deliver exceptional customer service and ensure seamless service delivery.
Key Responsibilities- Provide technical support for IT desktop and telecommunication infrastructure in a medium to large service organization.
- Collaborate with peers to install, configure, and train staff in Information Technology infrastructure.
- Maintain awareness of new and upcoming technologies to enhance the Council's Information Technology customer experience.
- Assist in the technical implementation of IM strategies, products, migrations, and enhancements as required.
- Demonstrated skill and ability to provide high-level technical support.
- High level of communication skills and a proven commitment to customer service and service delivery.
- Developed interpersonal skills and written communication skills, including the ability to prepare instructions, reports, and system documentation.
- 2-3 years of experience in a similar role.
- Comfortable working onsite 5 days per week.
- Public Sector People
- Cleveland
- $36 per hour + super
- 2-month temp contract with extension
- Onsite only
For more information, please contact us directly.
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