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Strategic Key Account Manager

2 months ago

Perth, Western Australia Centurion Full time
About Us

Centurion is a leading Australian logistics and transport company, operating independently for over four decades. With a strong presence in Perth and nationwide operations, we provide flexible and reliable supply chain solutions to our customers.

Culture and Benefits
  • We offer a permanent full-time position in one of our well-established depots in Perth.
  • Our team benefits include attractive salaries, stability, and exciting national growth opportunities.
  • We provide car, health, and home insurance discounts to our employees.
  • We are a fast-growing organization with excellent training, progression, and support.
Job Responsibilities

We are seeking a passionate Strategic Key Account Manager to join our innovative team, focusing on major mining customers. As a key player, you will have the opportunity to work on exciting projects, collaborate with a dynamic group of professionals, and make a real impact.

  • You will cultivate strong customer relationships, ensuring satisfaction and addressing needs efficiently.
  • You will collaborate with customers to devise effective solutions.
  • You will facilitate communication between customers and internal teams to meet contractual obligations and KPIs.
  • You will enhance operational visibility and performance, fostering revenue growth.
  • You will engage with stakeholders to develop logistics solutions that drive value and expand market share.
  • You will deliver professional reports on KPIs and commercial data.
  • You will attend meetings and activities related to assigned portfolio.
  • You will communicate important industry trends and operational changes to stakeholders.
  • You will foster collaboration among internal teams to enhance service delivery and reduce customer churn.
Requirements
  • You should have at least 5 years of experience in a similar role or equivalent.
  • You should have a tertiary qualification in Commerce, Business, and/or Logistics or extensive industry experience.
  • You should have the ability to multi-task and problem-solve with a structured approach while managing decisions and negotiating.
  • You should have a strong understanding of data analytics and presentation of statistics.