Technical Support Specialist

3 days ago


Coffs Harbour, New South Wales, Australia beBeeFieldService Full time $90,000 - $110,000
Job Role Overview

The Field Service Technician is a crucial member of our technical support team, responsible for delivering exceptional customer service and resolving complex technical issues.

Key Responsibilities:

  • Providing on-site technical assistance to customers
  • Carrying out equipment upgrades, modifications, and game changes to gaming devices
  • Installing and removing all gaming equipment
  • Investigating and resolving problems, including intricate system faults
  • Performing routine preventive maintenance tasks
  • Ensuring compliance with relevant legislative requirements

Essential Skills and Qualifications:

  • Exceptional problem-solving and fault diagnostic abilities
  • Demonstrated interpersonal skills and ability to work independently
  • Strong technical competencies and a customer-focused approach
  • Ability to obtain and hold relevant licenses

Benefits of Working in this Role:

As a Field Service Technician, you will have the opportunity to develop your technical skills, work independently, and contribute to the success of our organization.

Travel Expectations:

No travel is expected for this role.



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