Field Service Specialist
1 day ago
We are seeking an experienced Field Service Specialist to join our team. As a key member of our technical support staff, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our gaming equipment.
About the RoleThis is a hands-on role that requires excellent problem-solving skills, strong technical knowledge, and the ability to work independently with minimal supervision. You will be working closely with our service teams and customers to resolve technical issues and provide expert advice on equipment installation, maintenance, and repair.
Key Responsibilities- Diagnose and resolve technical problems related to gaming equipment
- Provide exceptional customer service and support
- Perform routine preventive maintenance and repairs
- Install and remove gaming equipment at customer sites
- Investigate and resolve complex system faults
To succeed in this role, you will need:
- Excellent problem-solving and fault diagnostic skills
- Proven interpersonal and communication skills
- Ability to work unsupervised and prioritize tasks effectively
- Strong technical competencies and knowledge of gaming equipment
We offer a competitive compensation package, including a comprehensive benefits program, opportunities for professional growth and development, and a dynamic work environment. If you are a motivated and skilled individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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