Group Travel Coordinator

2 days ago

Byron Bay, Australia beBeeLogistics Full time $60,000 - $80,000
Job Overview

We are seeking a skilled Logistics Coordinator to join our team. The role involves coordinating group travel arrangements for customers and managing supplier communications.

This is an excellent opportunity to utilize your organizational skills, attention to detail, and ability to work under pressure.

Key Responsibilities
  • Coordinate with suppliers to secure group travel arrangements, ensuring seamless execution of customer itineraries.
  • Manage inbound and outbound supplier communications, as well as customer travel documentation, guaranteeing accuracy and efficiency.
  • Liaise with internal and external stakeholders to ensure smooth group travel arrangements, fostering strong relationships and resolving any issues promptly.
  • Communicate booking information to external operators, maintaining clear and effective communication channels.
  • Finalize and send final travel documentation to customers, ensuring timely delivery and complete satisfaction.
  • Assist with customer and group booking emergencies, providing swift and effective resolution.
Requirements
  • Tertiary qualifications in customer service, event management, tourism, business or administration, with a focus on delivering exceptional results.
  • Demonstrated experience using Excel or Google Sheets, with proficiency in data analysis and presentation.
  • Strong attention to detail, time management, written and verbal communication skills, enabling effective collaboration and problem-solving.
  • Ability to work independently and as part of a team, prioritizing tasks under pressure and meeting deadlines.

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