Front Desk Assistant

1 week ago

Sydney, New South Wales, Australia beBeeFrontdesk Full time $48,000 - $76,800
Job Role

This is an excellent opportunity to work in a supportive and welcoming environment where you will play a crucial role in creating a positive atmosphere for residents, visitors, and families.


About the Job

As a Front Desk Assistant, you will be responsible for greeting and welcoming residents, visitors, and families with a friendly demeanor, managing incoming calls, scheduling appointments, registering and monitoring visitors, and providing administrative support.


Your Key Responsibilities
  • Greeting and Welcoming: Create a positive and inviting atmosphere by welcoming residents, visitors, and families with a warm and friendly demeanor.
  • Communication: Manage incoming calls, direct them to the appropriate departments or individuals, and handle general inquiries and messages efficiently.
  • Appointment Scheduling: Schedule appointments for residents to see medical professionals, therapists, or other service providers as needed.
  • Visitor Management: Register and monitor visitors, ensuring security and safety protocols are followed.
  • Assisting Residents and Families: Provide information and assistance to residents and their families, addressing their queries and concerns and connecting them with the appropriate staff members when necessary.
  • Administrative Support: Assist with administrative tasks such as rostering, filing, data entry, maintaining records, mail, and deliveries.

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