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Operations Coordinator
2 weeks ago
About Us and the Role
We are a premier concreting and excavation service provider, serving residential and commercial clients in Melbourne. With expertise in slab construction, earth moving, land clearing, and topsoil removal, we combine experience with local knowledge to deliver reliable outcomes for every project.
As an Operations Coordinator, you will be the driving force behind our operational efficiency, handling administrative coordination, financial procedures, team support, and client communications to keep our office functioning smoothly and supporting the field team effectively.
Key Responsibilities
- Oversee daily administrative operations of the office, ensuring smooth workflow
- Coordinate communication between field crews, clients, suppliers, and management
- Manage telephone, email, and in-person enquiries with professionalism and timeliness
- Handle scheduling and logistical support for projects, deliveries, and site communications
- Maintain and organize documentation, including quotes, invoices, permits, and job-site records
- Assist in financial administration, invoice generation, expense tracking, and basic bookkeeping
- Support HR-related tasks, such as onboarding new staff, timesheet collection, and leave management
- Monitor office supplies and place orders to ensure continuous availability of essentials
- Implement and maintain efficient office systems and processes to streamline operations
- Serve as first point of contact for clients—greeting visitors and fostering positive interactions
Requirements
- Min 1 year of experience in Administrative or similar role. Construction industry experience preferred
- Strong organisational skills with the ability to multitask and prioritise in a dynamic environment
- Excellent communication skill both verbal and written with a customer-focused approach
- Proficiency in Microsoft Office Suite, email systems, and basic bookkeeping/accounting software
- Good understanding of financial processes and ability to assist with invoicing and expenses
- Familiarity with construction project workflows and documentation is a plus
- Attentive to detail, with a problem-solving mindset and proactive work attitude
- Ability to work independently and collaboratively with minimal supervision
- Friendly, approachable demeanor with strong interpersonal skills
We Value
- A supportive and efficient team culture
- Commitment to delivering high-quality services to our clients
What You'll Gain
- Opportunity to develop your skills and experience in a dynamic industry
- Collaborative and supportive work environment
- Competitive compensation package
