
Claims Management Expert
1 week ago
We are seeking a highly experienced claims service consultant to drive our team's success. This is an exciting opportunity for a professional with extensive knowledge of insurance and customer service to work in a dynamic environment.
- Reviewing and identifying claims that do not fall within the scope of policies, ensuring the correct outcome has been made.
- Liaising with stakeholders to discuss outcomes and dispute resolution.
- Prepare and draft appropriate documentation to stakeholders when required.
- Develop customer relationships to understand and meet their needs, delivering a positive customer experience.
- Maintain knowledge of insurance guidelines, legislation, regulations, and court decisions, recommending policy changes for continuous improvement and compliance.
- Demonstrated claims management experience in a complex Customer Service environment.
- Ability to optimise business value by delivering high-quality services and positive customer experiences.
- Possess technical knowledge of relevant insurance lines and associated legislation.
- High attention to detail and technical proficiency with systems, software, databases, and communication tools.
- Proactive problem-solver with strong decision-making skills and excellent verbal and written communication abilities, adept at balancing understanding, empathy, and compassion with achieving optimal commercial outcomes.
- Be part of a supportive team that prioritises customer outcomes.
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your authentic self to work.
- Employer support for your work/life balance and flexible working arrangements.
- Access to on-demand learning resources and career development programs.
- Insurance products and discounts, as well as initiatives to support your financial wellness.
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Claims Expert
4 days ago
Canberra, ACT, Australia beBeeClaims Full time $80,000 - $110,000We are seeking a skilled Claims Professional to deliver exceptional customer service and drive business outcomes.The role is pivotal in making a positive impact for people and communities, as it supports customers through challenging times and finds resolutions that get their lives back on track.**Key Responsibilities:**- Manage a portfolio of CTP/MAI claims...
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Senior Claims Manager
2 weeks ago
Canberra, ACT, Australia EML Group Full timeEML Group Canberra, Australian Capital Territory, AustraliaJoin or sign in to find your next jobJoin to apply for the Senior Claims Manager role at EML GroupEML Group Canberra, Australian Capital Territory, Australia1 day ago Be among the first 25 applicantsJoin to apply for the Senior Claims Manager role at EML GroupEML is a leading Workers Compensation and...
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Aps5 Claims Manager
2 days ago
Canberra, ACT, Australia Comcare (Australian Government) Full timeAs part of the Claims Management Group (CMG), Claims Operations is a large, multi-disciplinary team delivering high quality claims management services.The team is made up of claims managers, senior claims managers, and employer account managers, with support from injury managers.The team collaborates to achieve positive health and return to work outcomes for...
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APS5 Claims Manager
2 weeks ago
Canberra, ACT, Australia Comcare (Australian Government) Full timeAs part of the Claims Management Group (CMG), Claims Operations is a large, multi-disciplinary team delivering high quality claims management services. The team is made up of claims managers, senior claims managers, and employer account managers, with support from injury managers.The team collaborates to achieve positive health and return to work outcomes...
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APS5 Claims Manager
4 weeks ago
Canberra, ACT, Australia Comcare (Australian Government) Full timeAs part of the Claims Management Group (CMG), Claims Operations is a large, multi-disciplinary team delivering high quality claims management services. The team is made up of claims managers, senior claims managers, and employer account managers, with support from injury managers.The team collaborates to achieve positive health and return to work outcomes...
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Claims Management Specialist
2 days ago
Canberra, ACT, Australia beBeeClaims Full time $83,999 - $144,999Job Title: Claims Management ProfessionalWe are seeking a skilled and experienced Claims Management Professional to join our team. As a key member of the Claims Management Group, you will play a critical role in delivering high-quality claims management services.Key Responsibilities:Manage a portfolio of workers' compensation claims, including engagement...
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Claims Manager Position
1 week ago
Canberra, ACT, Australia beBeeClaim Full time $87,654 - $123,456Job Title:Claims Management SpecialistWe are seeking a skilled Claims Management Specialist to join our team. The successful candidate will be responsible for managing workers' compensation claims, overseeing a portfolio of claims, and engaging with claimants, employer representatives, and medical/treatment providers.Key Responsibilities:Manage workers'...
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Senior Claims Consultant
3 days ago
Canberra, ACT, Australia beBeeInjuryManagement Full time $100,000 - $150,000Job Description:The Injury Management Advisor plays a pivotal role in ensuring the quality of decision-making within claims management. This involves promoting consistency in approach and adherence to legislation.This position requires providing clinical and injury management technical expertise to assess personal injury claims for treatment and...
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Claims Management Specialist
4 days ago
Canberra, ACT, Australia beBeeClaims Full time $90,000 - $120,000Job Description:">We are seeking a skilled Claims Management Specialist to join our team. As a key member of our Claims Team, you will play a critical role in managing a portfolio of workers compensation claims from initial contact to final return to work.">Your responsibilities will include accurately reviewing and assessing claims in line with relevant...
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Senior Claims Management Specialist
2 weeks ago
Canberra, ACT, Australia beBeeClaims Full time $94,411 - $118,567Claims Management SpecialistThe role of Claims Management Specialist is critical in delivering exceptional claims management services. As part of the team, you will collaborate with stakeholders to ensure timely and effective resolution of claims.Key Responsibilities:Manage a high volume of claims across multiple disciplinesCollaborate with senior claims...