Claims Management Specialist

15 hours ago


Canberra, ACT, Australia beBeeClaims Full time $90,000 - $120,000

Job Description:

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We are seeking a skilled Claims Management Specialist to join our team. As a key member of our Claims Team, you will play a critical role in managing a portfolio of workers compensation claims from initial contact to final return to work.

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Your responsibilities will include accurately reviewing and assessing claims in line with relevant legislation and internal policies, providing clear and concise communication with stakeholders, and collaborating with internal support and external stakeholders to ensure proactive case management and best customer outcomes.

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Required Skills and Qualifications:

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  • Experience with workers compensation/personal injury claims">
  • Strong analytical or Quality Assurance focus">
  • Exceptional listening and communication skills">
  • Ability to demonstrate compassion and empathy for customers">
  • Proven ability to build rapport with customers and key partners">
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Benefits:

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We offer a range of benefits designed to support, empower, and reward our people. These include flexible working arrangements, exclusive offers on retail purchases, and opportunities for career development and growth.

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Others:

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We pride ourselves on creating an environment that allows our employees to deliver their best work while making a meaningful impact for our customers and communities.



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