EMergency Response Specialist

3 days ago

Toowoomba, Queensland, Australia beBeedispatcher Full time $59,999 - $99,999

Job Overview

The Emergency Medical Dispatcher is an operational role that works collaboratively with teams to provide essential pre-arrival advice and coordinate patient transport movements.

Key Responsibilities
  • Receive emergency calls and provide critical information to callers.
  • Dispatch resources and facilitate patient transport within the community.
Essential Attributes
  • Demonstrated interpersonal and communication skills, including active listening and empathy.
  • Ability to employ strategies for de-escalating high-pressure situations.
  • Effective teamwork and collaboration to achieve performance objectives.
  • Strong customer service commitment through professional attitude and behavior.
Professional Development
  • Rapid acquisition of technical knowledge and understanding of policies and procedures.
  • Self-reflection and incorporation of feedback for personal growth and development.
  • Ongoing commitment to education through relevant courses or training.
  • Application of reasoning and problem-solving skills to assess patient needs and determine appropriate action.
  • Awareness of personal triggers and limitations, with a focus on stress management and operational performance.
Operational Readiness
  • Maintenance of medical, physical, and psychological wellbeing to safely undertake duties.

This role requires applicants to have a current First Aid Certificate or equivalent. Continued employment will be subject to satisfactory completion of required certifications and meeting performance objectives.

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